Note: If the battery is discharged, allow the battery to charge for at least one hour before attempting to connect the Reader Digital Book to the software. PRS-T2: In the Do you want the computer to recognize this device screen, make sure you tap Yes so that your Reader is recognized correctly. PRS-T1: In the USB connected screen, make sure you tap the Data Transfer Mode icon so that your Reader goes into Data Transfer Mode.
When you connect your Reader Digital Book to the computer, depending on your model, do the following:.Note: These models are not compatible with the Reader Library software. Make sure you that you are using the Reader for PC or Reader for Mac software.Turn your Reader Digital Book off and then back on again.
Note: Because each of these steps represents a possible solution to this problem, open the Reader software and connect the Reader Digital Book to the computer after completing each step. Follow these steps to resolve this problem: When this situation occurs, the Reader Digital Book will not appear in the software or the software may shut down when connecting the Reader Digital Book to the computer.